Clients reviews about North Shore Masonry

When we got our house we knew it needed a lot of TLC but we were up for the challenge! One of the things we really wanted to fix in our house were the bricks! I was saw a truck with the name and number of the company and give them a call. Not sure what we could do but got all the advice we needed from north shore brick. After a quick meeting and couple pictures to show what was possible. We knew that was exactly what we were looking for. These guys knocked it out of the park and we get compliments everyday from the neighbors on how amazing it looks! Thanks to the crew, Carlos and special thanks to Fernando because he went out of his way to respond all my questions and come to finish up those small details that made this project look amazing! Highly recommended! ~ Nidia J

We had an extensive porch rebuild and tuckpointing job on our house. From the estimate that we received to the actual job starting, the quality that Northshore Brickwork applied to our project was very evident. The estimator Frankie, took the time to inspect our house and what we wanted to have done. He provided a very thorough estimate and was there through each step after we approved the estimate to make sure the job was being completed to our satisfaction. Miguel and his crew were very thorough in every step of the project. We very much appreciated that they took the time needed to complete the project the right way. Not rushing just to complete it. If you are considering any brickwork projects on your home, I would highly recommend Northshore Brickwork! ~ Sandra P

North Shore carried out exterior repairs and replacements for the exterior of our residence, as well as the brick fence that surrounds our property. After the work commenced, I had a couple questions and concerns about some areas of our exterior that may have been missed or overlooked. Luke Bergman, the North Shore Project Manager, was extremely attentive to my questions and visited promptly to meet with me and work out a solution with myself and his crew that made everyone happy. He showed that our faith in him and his team was warranted, and we are very satisfied with the final result. We ended this process being very satisfied with the way Luke and North Shore's crews handle business! 5 Stars! ~ Sidney G

We worked with North Shore to repair and restore a badly deteriorating brick facade wall that had been preserved from the original construction of our renovated home. Though their bid came in on the higher end, we were impressed by the ease of communication, thoroughness of the estimate, generous warranty and overall professionalism compared to other masonry companies we received quotes from. Luke especially was great to work with as a project manager. He was extremely responsive and helpful in the few areas where we had questions or concerns as work was being completed, and worked diligently to make sure we were happy with the results. This is a company that executes at a high level, uses quality materials, and stands by their work. We are happy with the finished product and would work with them again. ~ Ally D

If you like to speak with a real human when searching for a contractor, a person who treats you like a valued customer, you’ll like North Shore Brick. If you like immediate confirmation texts and emails as to the time and date when your estimator will meet you personally to discuss your project, you’ll like North Shore Brick. If you like people who show up on time, do quality work, and take care of your property, you’ll like North Shore Brick! From the first moment I spoke with Jaye to describe my project to the last moment I spoke with my project’s crew leader Voytek, I was pleased with their commitments and delivery. I had North Shore Brick replace the lintel above my double garage door and they did a great job from start to finish. Working with North Shore is what working with a contractor should be! ~ John M

We hired North Shore Brick Work to do a big job on our 6 unit condo building. We reviewed over a dozen contractors and got estimates from all of them. NSBW came in at a reasonable price and they gave us confidence that the work would be done correctly. Throughout the project all of the workers were very professional and kind. Our project lead, Fernando was super communicative and provided pictures daily of the work that was completed. They also worked with us on issues that were discovered during the job. We are very satisfied with the work they did on our building and the inspector that we hired to verify the work told us that we chose a very good company and that the work was done very well. We'd choose them again without hesitation. ~ Nick S

After years of being tricked and bilked and deceived by contractors and "handymen", I am beyond pleased to report that I finally found a company that is true to their word, professional beyond reproach, and staffed by skilled, polite, trustworthy craftsmen. Les, your crew headed by Woytec C. repaired my crumbling masonry, taking care to match bricks and mortar with the my 80yr-old structure and leaving my property spic-and-span at the end of the job. By the way, workers were on time and worked so hard they were done BEFORE expected completion time! To be sure of everything was as I expected, Woytec returned a couple days after to check in. I recommend Les and his crew for future jobs! and I extend my deepest THANKS! Go Mustangs! Liz K. ~ Liz K

Luke and the North Shore Brickwork team were fantastic! After having used multiple masonry companies for different projects, we saw a post from the owner on Facebook and decided to reach out JUST before signing with another company. From quote to completion, everything was smooth, fair, and professional. Luke was VERY communicative and made the entire process quick easy. The crew was solid, did great work, and came back very quickly to finish some final details. The end result - tuckpointing, glass block windows and a new sistered wood beam - all look awesome and we're already planning to use them again for an interior brick project soon. Thanks again, Luke & team! ~ Tony V

North Shore did an amazing job replacing an entire wall of brick veneer that was degrading on the side of my house. The new brick seamlessly matches with the existing brick and you can tell that a high level attention to detail was used to complete the job. There were a few hick-ups along the way but project manager Luke and crew lead Roman went above and beyond to make certain I was informed throughout the process and that I received the best value for the work that was done and they even threw in a few extras. I wouldn't hesitate to contact them again if I need other masonry work done to my house in the future. ~ Emily T

Contacted North Shore Brickwork and I was exceptional please with their work. The job performed had far exceeded my expectations. The project manager, Luke Bergman arrived promptly and explained what needed to be accomplished and provided a detailed explanation as well. The crew was neat and most satisfying was the work. I normally don’t provide reviews, but in this case, they deserve the recognition for excellence in the quality of service. This is a top notch company. I will definitely call them for future projects if needed. Attached are the before and after pictures of the work performed. ~ Richard M

The brickwall between my garage and my neighbor's was damaged, including the drywall inside. North Shore Masonry was highly recommended on FB, and I contacted them for an estimate. Carlos showed up to for the estimate, which was reasonable, and they were able to do the brick work and the drywall work, which wasn't the case for other places I called. Fernando and his team did an amazing job on the brickwork, and the new area blends in with the existing wall. Julio and his team fixed the drywall, and you can't tell there was any work done at all. I would absolutely recommend them to anyone looking to have work done. ~ Jennie K

Hiring a new contractor can be pretty stressful, but after much research, I landed on North Shore and am very happy I did. Job was for tuck-pointing and brick repair on a 110 year old greystone. The project foreman, Miguel, was very attentive - answered my questions, knew exactly what the issues were and guided his team to complete the work in an expert and professional way. Day to day, the masons were led by Luis who also led the job very well - kept things as clean as possible (considering the amount of dust masonry work makes) and the final caulking work by Fernando was very well done. And finally, there was some last minute limestone repair work done to the decorative coping and I was completely shocked at the incredible job Chewie did -- so seamless was the repair, you can barely see it. He's a magician. All in all - I'd highly recommend NSBW (and have already recommended them to neighbors and friends in need of masonry work). ~ larry b

I needed some brick repair and minor tuckpointing done on my house and I called several places to come evaluate and provide an estimate. Out of 5 places, 2 came and only North Shore was professional and timely at the visit and with the estimate. Once I decided to hire them, communication with the office easy, quick, professional and friendly. Once scheduled, The workers were in time and very neat and accurate and the work done is exceptional. I highly recommend North Shore Brickwork and Windows because even with a relatively small job I was treated as if it was a much bigger job. Thanks for the great work! Isabelle H. Chicago. ~ Isabelle H

North Shore Masonry and Concrete did work for us on our roof, chimney, and tuckpointing our two flat. When a good friend of mine needed work done on his front lawn lamp, I recommended North Shore Masonry. My friend got several quotes, and North Shore Masonry was the first to respond and had the lowest bid. Because I had recommended them to him, they gave my friend a discount! The work they did was OUTSTANDING; in fact, the lamp and brick base look better now than they did before the accident! North Shore Masonry and Concrete comes through AGAIN! I give them my HIGHEST possible recommendation! Tell them Fred sent you! ~ Clement S

North Shore Masonry and Concrete did a wonderful job on my commercial building, and working with them was a very pleasant experience throughout. They provided a quote quickly and at a price that was fair. Their crew spent nearly 2 weeks repairing a number of deficiencies in our building--including extra issues found during construction that they repaired for no additional charge. They were extremely knowledgeable and helped us identify and solve water-intrusion issues as well as a substantial structural issue with one of the corners of our building. The quality of their work was top-notch. They matched new brick to existing brick, the tuckpointing was clean, and they repaired the structural issues expertly. Their crew was also great to work with and made accomodations to avoid interfering with our business. Overall, I am grateful to have found North Shore Masonry and Concrete and am happy to recommend them. ~ Ross N

Jay Conway the estimator for the tuckpointing on my chimney came out and assessed what needed to be done. Later that night he called and stated what the estimate would be and said I would receive an email with estimate and if I wanted North Shore Brickwork to do the job they would be more than happy to accommodate.I approved the work the next day, set up an appointment to have the work done and within two weeks it was completed. I couldn't be happier. Beautiful job done. Mr. Conway called the day the work was done to insure I was happy with North Shore Brickwork. I couldn't be happier. Sincerely, Marilyn Schilcher ~ Marilyn S

I had a good experience working with Luke and Julio at NS Masonry. The overall craftsmanship was better than I expected, and Julio who rebuilt my front steps did a great job. My front steps were degrading due to weather and elements and NS Masonry offered me a few options to repair or replacement my front steps and platform. The process was relatively easy to pick the best solution. I do recommend having them bring out the pavers/bluestone/etc. before you select your solution as it’s hard to evaluate from pictures. I would recommend NS Masonry to my neighbors. ~ James

We hired North Shore to tuckpoint our condo building and chose them because their estimator spent a good deal of time walking through each unit and examining each leak. We felt confident in the scope of work being tailored to our needs. When the work was completed, we discovered a new leak, which we reported to North Shore. They were incredibly responsive and sent out a team to review the problem and make the necessary repairs. It took multiple times to resolve the root cause, but North Shore stood by their work and fixed all leaks at no additional cost. ~ Deanna V

NSM recently completed a water intrusion project at one of the condos I manage and had to work through a very challenging homeowner situation. Your team went above and beyond to ensure the project was completed, returning multiple times and even taking on tasks outside of the original scope just to make sure everything was addressed. I truly appreciate the patience and professionalism you showed throughout, and I’m sorry you had to deal with such a difficult circumstance. Thank you for your continued willingness to come back, listen to concerns, and see the project through. ~ marika m

What a great experience!!! It started in August of 2016, where we got a quote for addressing chicago building violations. Signed the contract and off we go. But no, we needed building permits. Well that took 11 1/2 months. With a 50% deposit sitting with Northshore I was worried. But not the case we got the permits and called and they came by the next day, reviewed the contract and started just a few days later. Now for the work they did. Clean, neat and though. They did a bunch more than expected. Would give 5 stars and a strong recommendation!!! ~ Stephen S

1 word: Trustworthy Their initial estimate was not the cheapest but also not the most expensive. I ultimately decided to go with them based on many good reviews on Home Advisor. My experience: 1) Promptly scheduled and performed service within a week of contacting them 2) Honored initial estimate even though project required more work than anticipated 3) Final result looks clean and met expectations 4) Can't comment on long-term quality, but nothing at present that raises concern 5) Would contact them again for future projects and would recommend them to a friend or neighbor ~ Rakesh N

North Shore Brick was very professional. The customer service was amazingly responsive. We called for a quote and they sent a professional out to the house soon after. The quote was competitive. We had North Shore Brick re-do our chimney stack that was falling apart. They had to rebuild it in many areas. They tuckpointed many areas around the house. After the work was complete they painted these areas to match the house. We were impressed with their work and would hire again. The owner of the company stopped by at the completion of the project to make sure we were satisfied with the work. ~ Mark P

Highly recommended and very professional company that provides high quality work at very competitive prices. Our condo association had a significant amount of tuck pointing and water leaks to address. Les and his team provided the best and most accurate assessment of our issue and corrective action that was needed to address the issues. He provided a very competitive quote and addressed all of our association questions. Northshore provided the best solution, at a price point that we could afford, proved to be very reliable, and we will use them for our future work. ~ Ario T

I bid our project for the repair of two chimneys to multiple businesses. I chose North Shore Brickwork because they had the best combination of thoroughness and price. I am very glad I did. Their work was completed in less time than they quoted, without any additional costs, and their personnel were professional, friendly and took the time to answer my questions thoroughly throughout the project. When the work was completed, they were careful to clean up their work area. All in all, it was a very positive experience. ~ Robert H

Reviews from our customers

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